Systems Outage on Sunday, November 17th

Please be advised that there will be a systems outage on Sunday, November 17th. This is scheduled to begin at 02:00am and is expected to last 4 hours, barring any issues. Validations will continue through the morning. Please be advised that during this time, access to our vendor and customer websites, as well as Modal-X, will be unavailable. 

Important - Changes to Your Modal-X Acct

Dear Valued Customer,

This notification is to remind you of upcoming security changes to our Modal-X website. As a result of these modifications, all accounts will require new passwords. You will continue to use your email address as a username.

Kansas City Gate Closures - UPDATE

The flooding of the Mississippi and Grand rivers continue to impact train operations to and from Kansas City. The latest update from the National Oceanic and Atmospheric Administration (NOAA) states that flood conditions are expected through the first week of June as rainfall is expected in areas with already saturated ground. The Norfolk Southern Engineering Department continues to assess the condition of our rail network and will work to restore train operations as soon as it is safe to do so. 

Flooding in Hannibal, MO

Flooding has again been reported in Hannibal, MO which is impacting train operations between Decatur, IL and Kansas City, MO. To minimize shipment and availability delays, all shipments moving between Kansas City and the Northeast will divert through St. Louis. The diversions are expected to add an additional 12-24 hours to transit and are anticipated to last through late next week.


TDIS Security Enhancements

Dear Valued Customer,

This notification is to inform you of upcoming system changes to the Thoroughbred websites that you use. In order to continue to provide excellent and reliable service, we are updating the infrastructure within our datacenter that hosts our sites. As a result, you may experience the following changes which will be rolled out in the upcoming months.

Account Changes

TDIS is upgrading to PC Miler v.30 for mileage calculations

TDIS is upgrading from PC Miler version 27 to PC Miler version 30 for mileage calculations.  This will be effective as of April 11, 2017.

TDIS Payment Remittance Address and Banking Information Changes - Effective Immediately

Dear Valued Customer

We would like to inform you that effective immediately, Thoroughbred Direct Intermodal Services (TDIS) has changed its payment remittance address and banking information.  When submitting payments by check, please send them to the below address:

                Thoroughbred Direct Intermodal Services

                Mail Code 5629

                P.O. Box 71209

                Charlotte, NC 28272-1209

All shipments tendered to TDIS must be properly blocked & braced

Please note TDIS requires all shipments to be loaded in accordance with the standards set forth in the Association of American Railroad (AAR) Intermodal Loading Guide for Products in Closed Trailers and Containers. It is the responsibility of those tendering shipments to ensure proper blocking & bracing techniques are used to secure every load. TDIS will not be held liable for damages, refusals or claims resulting from improper loading.

TDIS is now offering service to Mexico!

TDIS is now offering service to Mexico!  Please see our interactive service map for lanes or contact us for more information.